Privacy Policy
Last updated: 12/14/2025
1. Information We Collect
At CreateIO.ai, we collect the following types of information:
- Account Information: Name, email address, and password when you create an account
- Generated Content: Images and prompts you create using our platform
- Usage Data: Information about how you use our services, including IP address, browser type, and device information
- Payment Information: Billing details processed through our secure payment providers
2. Public Display of User-Generated Content
CreateIO.ai gives you control over whether the content you generate is visible to others.
- "Public" content may appear in community galleries, discovery feeds, showcases, marketing materials, or educational resources.
- "Private" content remains accessible only to you unless you change its visibility settings.
We do not intentionally display sensitive personal data unless you include it in content you choose to make public.
You can change visibility settings or request removal of your public content through your account dashboard or by contacting our support team.
If you believe publicly displayed content violates your rights or privacy, please email [email protected].
3. How We Use Your Information
We use your information to:
- Provide and maintain our AI image generation services
- Process payments and manage subscriptions
- Improve our platform and develop new features
- Send important updates about your account and our services
- Provide customer support
- Ensure platform security and prevent abuse
4. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except:
- With service providers who assist in our operations (payment processors, cloud hosting)
- When required by law or to protect our rights
- In connection with a merger, acquisition, or sale of assets (with notice)
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data and regular security audits.
6. Your Rights
You have the right to:
- Access, update, or delete your account information
- Request a copy of your personal data
- Opt out of marketing communications
- Request deletion of your account and associated data
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and maintain your session. You can control cookie settings through your browser preferences.
8. Children's Privacy
CreateIO.ai is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
CreateIO.ai Support