Terms of Service

Last updated: 10/25/2025

1. Acceptance of Terms

By accessing and using CreateIO.ai, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

CreateIO.ai is an AI-powered image generation platform that allows users to create digital content using artificial intelligence models. We provide both free and paid tiers of service with varying features and limitations.

3. User Accounts

  • You must provide accurate and complete information when creating an account
  • You are responsible for maintaining the confidentiality of your account credentials
  • You must be at least 13 years old to use our services
  • One account per person; multiple accounts by the same individual are prohibited
  • You are responsible for all activity that occurs under your account

4. Acceptable Use

You agree not to use CreateIO.ai to generate content that:

  • Is illegal, harmful, or violates any applicable law or regulation
  • Contains explicit sexual content or nudity
  • Promotes violence, hatred, or discrimination
  • Infringes on intellectual property rights of others
  • Contains personal information of individuals without consent
  • Is intended to mislead or deceive others (deepfakes of real people)
  • Violates privacy rights or involves non-consensual content

5. Content and Intellectual Property

Your Content:

  • You retain ownership of content you create using our platform
  • You grant us a license to process and store your content to provide our services
  • You are responsible for ensuring you have rights to any input content you provide

Our Platform:

  • CreateIO.ai and its technology remain our intellectual property
  • You may not reverse engineer, copy, or create derivative works of our platform
  • Our AI models and algorithms are proprietary and protected

6. User-Generated Content and Public Display

When you create or upload content on CreateIO.ai, you grant us a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, publicly display, and distribute that content within the platform, including in showcases, discovery feeds, marketing materials, and educational resources.

Content that you mark as "Public" or submit to community areas may be visible to other users and visitors. Content marked as "Private" will remain accessible only to you unless you change its visibility settings.

You promise that:

  • You own or have secured all rights, licenses, and permissions necessary to use and share the content and any third-party elements it contains.
  • Your content complies with applicable laws and does not infringe any copyright, trademark, publicity, or privacy rights.
  • You have obtained valid consent from any identifiable individuals featured in the content, including for AI-generated likenesses.
  • Your content does not contain personal data, confidential information, or materials that you are not authorized to disclose.

CreateIO.ai may:

  • Host, transcode, reproduce, publicly display, and promote your public content on the platform and affiliated channels.
  • Modify or adapt public content as reasonably necessary for formatting, moderation, thumbnails, captions, or accessibility.
  • Review, refuse, restrict, or remove any content that may violate these Terms, applicable law, or our community guidelines.
  • Temporarily disable public access to content while we investigate complaints, legal claims, or safety concerns.

If you believe public content on CreateIO.ai violates your rights, please notify our legal team at [email protected].

7. Payment Terms

  • Subscription fees are charged in advance and are non-refundable except as specified in our Refund Policy
  • We may change pricing with 30 days notice to existing subscribers
  • Credits and usage limits reset according to your subscription cycle
  • Unused credits do not roll over between billing periods
  • You can cancel your subscription at any time through your account settings

8. Service Availability

We strive to maintain high availability, but we do not guarantee uninterrupted service. We may experience downtime for maintenance, updates, or unforeseen circumstances. We are not liable for any losses resulting from service interruptions.

9. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding your personal information.

10. Termination

We reserve the right to suspend or terminate your account if you violate these terms. You may also terminate your account at any time. Upon termination, your access to the service will cease, but these terms will continue to apply to any prior use.

11. Disclaimers and Limitations

IMPORTANT LEGAL NOTICE

  • Our services are provided "as is" without warranties of any kind
  • We do not guarantee the accuracy, quality, or suitability of generated content
  • User-generated content displayed publicly is provided by community members; we do not guarantee ownership, originality, or legal compliance
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the amount you paid for the service in the past 12 months
  • AI-generated content may not be suitable for all purposes; verify before important use

12. Changes to Terms

We may modify these terms at any time. We will notify users of material changes via email or platform notifications. Continued use of our services after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the jurisdiction where CreateIO.ai is operated. Any disputes will be resolved in the appropriate courts of that jurisdiction.

14. Contact Information

If you have questions about these Terms or need to report concerns about user-generated content, please contact us:

CreateIO.ai Legal Team

[email protected]